I use Royal Mail for all my logistics.
UK : Second class mail (FREE POST AND PACKING)
Rest of World: Airmail (FREE POST AND PACKING) shipped to 36 states in USA to date
Unless otherwise requested.
I have no control over the time it takes to deliver goods. Delivery times to European or Worldwide countries are longer than within the UK. Some countries impose restrictions on certain items entering across their borders. In such situations,
Authenticseaglass.co.uk reserves the right to cancel all or any part of the order. Customers must themselves determine the customs regulations before completing the purchase.
Any custom duties will be born solely by the customer. I promise to keep you informed about the progress of your order where possible. I will send you an email informing you that your goods have been dispatched.
I offer a full 14 day return policy on all goods, as I wish all my customers to be entirely satisfied with what they have purchased. I receive a lot of repeat business and new customers through recommendation.
Goods should be returned in the same condition and packaging as you received them. The customer pays for return postage.
All items prior to dispatch are 100% checked for quality, I will either replace or offer you a full refund at my discretion. In the unlikely event of a problem please contact us and I will do our best to help without delay.
This in no way affects your statutory rights.
For any queries about regarding returns please get in touch before returning the goods. Contact Page